Hello.

Noah Rossi — Senior product manager

Senior product manager · Lyon, France

I have worked on products for small merchants and for schools.

I spend a lot of time with the people who use what we build, then keep the team pointed at one problem until the numbers move.

Currently at Parcel & Co as Senior Product Manager. Previously Studia and Arcade Conseil.

Work

Lyon
Merchant onboarding, checkout and returns for a shipping platform used by small online shops.
- Lead a team of six engineers and two designers.
- Set the quarterly roadmap with sales and support.
Lyon
Tools for teachers on an online learning platform for secondary schools.
- Launched the teacher dashboard with five pilot schools.
Process and data work for retail and logistics clients.

Rebuilt checkout setup for small merchantsAlmost half of new merchants signed up but never finished setting up checkout. I ran 14 interviews with merchants who dropped out, cut setup from nine steps to four and shipped it in three releases. Merchant activation rose 18% in two quarters.Parcel & Co
Launched a progress dashboard for teachersTeachers only found out which students were falling behind when exam results came in. I defined the first version with five pilot schools and ran weekly reviews with design and data. It was used by 1,200 schools by the end of 2021.Studia
Moved returns out of the support inboxReturns were handled by email, and support spent most mornings on the same questions. I mapped the process with the support team and chose a self-serve returns page over a chatbot.

Education: Universite de Fourviere — MSc, Management, Information Systems, 2017
Certifications: Professional Scrum Product Owner I — Scrum.org, 2021
Languages: French Native / English Fluent / Spanish Intermediate